Privacy Policy

1. Introduction

The Herbalist ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use and safeguard your information when you visit our website or use our cannabis delivery services. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information when you interact with us:

2.1 Personal Information

Personal information refers to details that can be used to identify you, such as:

• Name
• Email address
• Phone number
• Delivery address
• Payment details
• Driver's license, identification card, or other proof of identity

2.2 Non-Personal Information

We may collect non-identifiable information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited on our site
• Time and date of visit

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. These may include:

• Session cookies for website operation
• Analytics cookies to track usage
• Targeting cookies for relevant advertisements

You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes:

3.1 To Provide and Improve Services

• Processing orders and delivering cannabis products.
• Responding to customer inquiries and providing support.

3.2 For Marketing and Communication

• Sending promotional offers, updates or newsletters (with your consent).
• Informing you of changes to our policies or services.

3.3 For Legal and Security Purposes

• Protecting the security and integrity of our website and services.
• Complying with legal obligations, such as age verification for cannabis purchases.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your data with third-party service providers, such as:

• Payment processors
• Delivery partners
• Marketing service providers

These partners are required to handle your data in compliance with this policy.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Your Privacy Rights

You have the following rights regarding your personal information:

5.1 Access and Correction

You can request access to or correction of your personal information at any time.

5.2 Data Deletion

You may request that we delete your personal information, subject to certain legal obligations.

5.3 Opt-Out of Marketing

You can opt-out of receiving marketing communications by following the unsubscribe link in any email or by contacting us directly.

6. Data Security

We take reasonable precautions to secure your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure and we cannot guarantee the absolute security of your data.

6.1 Payment Security

We use secure payment gateways and encryption protocols to protect your payment information during transactions.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations and resolving disputes.

8. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under this age. If we become aware that a minor has provided us with personal information, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting the new policy on our website and updating the "Last Updated" date at the top.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

• Email: Support@theherbalist.store
• Phone: (909) 727-7158