Terms of Service
Effective date: January 1, 2025
1. Agreement to Terms
By accessing or using The Herbalist website ("Site") and our cannabis delivery services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Site or Services. These Terms apply to all visitors, users and others who access or use the Services.
2. Eligibility
2.1 Age Requirement
To use our Services, you must be at least 21 years of age or the legal age for purchasing cannabis in your jurisdiction. By accessing our Site or Services, you confirm that you meet this age requirement.
2.2 Legal Compliance
You are responsible for ensuring that your use of the Services complies with all applicable laws, rules, and regulations, including those related to the purchase, possession and consumption of cannabis.
3. Use of Services
3.1 Account Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Accurate Information
You agree to provide accurate, current and complete information during the registration process and update it promptly if changes occur.
3.3 Prohibited Uses
You may not use our Services for any illegal or unauthorized purposes, including but not limited to:
- Purchasing cannabis for resale.
- Violating any laws in your jurisdiction, including those related to cannabis distribution and consumption.
- Interfering with or disrupting the integrity of the Services.
4. Cannabis Delivery
4.1 Service Availability
Our cannabis delivery services are available in select areas within San Bernardino County. Please check our Delivery Areas page for a list of eligible delivery locations. We reserve the right to refuse delivery outside these regions.
4.2 Age Verification
By placing an order, you agree to provide valid government-issued identification at the time of delivery. We will verify your age to ensure legal compliance.
4.3 Delivery Process
Once your order is placed, you will receive a confirmation via text or email. We aim to deliver all orders within the estimated delivery time provided, but delays may occur due to traffic, weather or other factors beyond our control.
4.4 No Resale
All products purchased through The Herbalist are for personal use only and may not be resold or redistributed.
5. Payments and Pricing
5.1 Payment Methods
We only accept CASH.
5.2 Pricing
All prices listed on the Site are in U.S. dollars and are subject to change without notice. Taxes will be added to the final total, where applicable.
5.3 Refund Policy
All sales are final. Due to the nature of cannabis products, we do not offer refunds or exchanges unless the product is defective or incorrect. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery to resolve the issue.
6. Intellectual Property
All content on The Herbalist Site, including text, images, logos, and product descriptions, is the intellectual property of The Herbalist or our licensors. You may not copy, reproduce, distribute or create derivative works based on our content without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, The Herbalist and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or Services, including but not limited to lost profits, lost data, or business interruption, even if advised of the possibility of such damages.
7.1 No Warranty
Our Services are provided on an "as-is" and "as-available" basis. We do not warrant that the Site or Services will be uninterrupted, error-free or completely secure.
8. User Conduct
By using our Services, you agree to:
- Respect the legal age requirements for cannabis consumption.
- Use our Services in a lawful manner, avoiding any conduct that may harm others or disrupt the functionality of the Site.
- Abide by all applicable local, state, and federal laws regarding the purchase, possession and use of cannabis.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by The Herbalist. We do not endorse or assume any responsibility for the content, privacy policies or practices of any third-party websites or services.
10. Termination
We reserve the right to suspend or terminate your access to the Site or Services at any time, without notice, for any reason, including but not limited to:
- Violating these Terms.
- Engaging in fraudulent or illegal activity.
- Misusing the Services or causing harm to other users.
Upon termination, your right to use the Services will immediately cease.
11. Privacy Policy
Please review our [Privacy Policy] for information on how we collect, use, and disclose your personal information. By using our Services, you consent to our collection and use of personal data in accordance with the Privacy Policy.
12. Changes to the Terms
We may update these Terms of Service from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the new Terms on our Site and updating the "Last Updated" date at the top. Continued use of the Services after any such changes constitutes your acceptance of the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located within San Bernardino County.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Email: Support@theherbalist.store
- Phone: (909) 727-7158